Privacy Policy
At Von Gonzalez Kennels, we respect your privacy and understand the importance of protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, and protect information submitted through our website, contact forms, puppy applications, email, phone, or other communication methods.
Information We Collect
When you contact Von Gonzalez Kennels, submit a puppy application, ask about available puppies, or use our website forms, we may collect information such as your name, phone number, email address, city, state, preferred breed, puppy interest, household information, and any message or details you choose to provide. If you place a deposit or purchase a puppy or item from our shop, payment related information may be handled through third party payment providers.
How We Use Your Information
We use the information you provide to respond to inquiries, review puppy applications, discuss availability, help match families with the right puppy, arrange pickup or travel details, process shop related requests, and provide customer support. We may also use your information to follow up about upcoming litters, available puppies, or important updates related to your inquiry.
Puppy Application Information
Information submitted through a puppy application is used to help us understand your home, lifestyle, dog experience, and breed preferences. This helps Von Gonzalez Kennels make thoughtful placement decisions for Long Coat German Shepherds and German Rottweilers. Submitting an application does not guarantee approval or puppy availability.
Sharing of Information
Von Gonzalez Kennels does not sell your personal information. We may share limited information only when needed to complete a service, such as communicating with a trusted transport provider, payment processor, website service provider, or another third party involved in completing your request. We only share information when it is reasonably necessary.
Website Cookies and Tracking
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve user experience, and help us manage our online presence. You can adjust your browser settings to block or delete cookies, but some website features may not work properly if cookies are disabled.
Email and Communication
By submitting your information, you agree that Von Gonzalez Kennels may contact you by phone, text, email, or other communication methods regarding your inquiry, application, puppy reservation, purchase, or related services. You may request that we stop contacting you for general updates at any time.
Protecting Your Information
We take reasonable steps to protect the information you provide. However, no website, email, or online system can be guaranteed completely secure. Buyers and visitors should avoid sending sensitive payment information through unsecured messages or public forms.
Third Party Links
Our website may include links to third party websites, social media pages, payment providers, or other external services. Von Gonzalez Kennels is not responsible for the privacy practices, content, or security of those third party websites. We recommend reviewing their privacy policies before sharing personal information.
Updates to This Policy
Von Gonzalez Kennels may update this Privacy Policy from time to time. Any changes may be posted on this page with the updated policy text. Continued use of our website after updates means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is used, you may contact Von Gonzalez Kennels by email at Vongonzalezkennel@gmail.com or by phone at (818) 279-1164.